Collection Tips

How to Choose a Debt Collections Agency


If your team is facing challenges with outstanding debts or seeking to maximize your businesses collection rate, enlisting the services of a debt collection agency could be the solution you need. These specialized third-party collection companies can effectively manage and recover outstanding debts, allowing your team to allocate resources more efficiently. Leveraging the expertise of a reputable debt collection agency and the many debt recovery resources they offer can help you address financial burdens and redirect your focus towards achieving greater success and productivity.

Let’s break down what a debt collection agency is, what they do to help business owners, and how to choose one for your business.


What Are Debt Collection Agencies?

A debt collection agency helps businesses with their debt recovery. Their services include communicating with those businesses that owe their clients outstanding invoices, creating and handling arrangements for pay back what they owe, or taking lawful actions if they are unwilling to cooperate. 


Why Hire a Debt Collection Agency?

Managing clients that don’t pay their invoices can be tough if you own a business. Their withholding affects your ability to pay your own providers and employees, and can harm your reputation and financial health.  It’s normal for someone to be late with payments periodically, but when it becomes a habit, your team can devote too much time and resources on trying to get paid by that one client, when they would be free to focus on growth and working with more promising partners.

That’s where a debt collection agency comes in. You can focus on developing your business once you’ve partnered with one, knowing you can count on them to get the results you’re looking for.

Additionally, many have specific niches, working in industries that they have particular knowledge and expertise in, which maximizes their ability to deliver for you. (For example, Monetaria specializes in merchant cash advance collections and  B2B debt collection.)


How to Choose a Debt Collections Agency

Now that you know why you need a debt collection agency, we’re going to address how to find one for your company. Several aspects should be taken into consideration, including the following:

Make sure the agency follows the law

When partnering with a debt collection agency, it is crucial to ensure their understanding and compliance with applicable federal and state laws governing debt recovery. 

To ensure legality and transparency in the process, it is highly recommended to choose an agency that employs experienced debt collection lawyers (like Monetaria!). This not only provides reassurance that all actions will be conducted in accordance with the law but also strengthens your confidence in the agency’s professionalism and expertise. 

Additionally, it is essential to verify that the debt collection agency you hire holds the necessary licenses as a legitimate debt collection entity. By taking these precautions, you can protect your interests and engage with a reputable agency that upholds legal and ethical standards in their debt recovery practices.

Consider the agency’s fees

Debt collection companies have different fees. Some take a portion of the money recovered, while others demand a flat cost. You should carefully analyze their cost structure and make sure it fits your needs and budget.

Consider the agency’s track record

Gather information about the agency’s track record by seeking referrals from accounting firms, business contacts, or industry associations. Checking online reviews and ratings can also be helpful. 

Look for an agency with experience in your specific industry as they will better understand its unique challenges.

Assess their communication and customer service

Effective communication is vital when working with a debt collection agency. Evaluate their responsiveness, clarity, and professionalism during your interactions with them. A reputable agency should have a dedicated customer service team that can address your concerns promptly and provide updates on the progress of debt collection efforts.

Selecting the right debt collection agency is crucial for your company’s success. By adhering to these guidelines, you can approach the decision with confidence, ensuring that you make a well-informed choice that aligns with your specific requirements and financial limitations. Remember, with the right agency by your side, you can effectively address outstanding debts, streamline operations, and propel your business towards greater heights than ever before.


We’re happy you found this article informative! Go back to our blog page to find more tips, tricks and guidance on collections, to ensure your business gets paid.


If you have unpaid debts that need to be recovered, commercial debt collection may be a good option for your business. A commercial debt collection agency can help you with the process of recovering past-due accounts and provide guidance on best practices for managing accounts receivable. 

Led by a team of experienced commercial debt collection attorneys, Monetaria Group has helped hundreds of businesses recover and collect their outstanding debts and payments. Schedule a FREE consultation with our expert team to see how we can help you recover your money today!